Terms and Conditions


Delivery details

UK Mainland

Standard within 2 – 3 working days – Free on orders over £50

Next day - £6.95 – order by 12pm the previous day (excluding weekends)

Saturday - £14.95 order before 2pm, sent with Royal Mail Special Delivery

Orders placed after 1pm on Friday will be delivered the following week

Standard delivery orders are sent with Royal Mail

Next Day will be sent with Royal Mail or UPS depending on size and weight

We are unable to guarantee next day delivery to certain postcodes, please contact us before purchasing for confirmation

 

International

Rep of Ireland       £6            2 – 6 Working days

Europe                  £8            2 – 6 Working days

USA                       £15         2 – 8 Working days

Australia                £15         2- 14 Working days

Rest of the World   £20        2- 14 Working days

 

USA orders over USD $200 may incur customs charges payable by the recipient

We do not cover any local custom, tax, duty, clearance charges etc, it is advisable to check the requirements before placing an order.

We are unable to deliver to BFPO or PO boxes at this time

Returns

If you are not entirely satisfied with your purchase, we're here to help. You have 30 calendar days to return an item from the date you received it.  

To be eligible for a return, your item must be unused and in the same condition that you received it.  Your item must be in the original packaging.  Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Wholesale Orders

The above rates do not apply to wholesale / trade orders